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Privacy Policy
At Mama’s Plate, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website. By using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information when you interact with our website:
a. Personal Information
When you sign up for newsletters, download recipes, purchase products, or contact us, we may collect personal details such as:
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Full name
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Email address
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Phone number
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Billing and delivery address (for purchases)
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Payment information (processed securely through third-party gateways)
b. Non-Personal Information
We may automatically collect non-identifiable data, such as:
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Browser type and version
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Device information
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Pages visited and time spent on the site
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IP address and general location data
This helps us understand how visitors use our website and improve your browsing experience.
2. How We Use Your Information
We use the information we collect to:
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Provide and personalize our services and content
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Process and fulfill your orders or subscriptions
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Respond to your inquiries and support requests
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Send newsletters, promotions, or updates (only if you’ve subscribed)
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Improve website functionality, user experience, and product offerings
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Comply with legal and regulatory requirements
We will never sell, rent, or lease your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us:
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Remember your preferences
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Analyze site traffic and user behavior
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Customize content and advertisements
You can choose to disable cookies in your browser settings; however, this may affect certain website features.
4. Data Protection and Security
We take data security seriously. All personal information is stored securely, and we use appropriate technical and organizational measures to prevent unauthorized access, disclosure, or loss.
Transactions made through our website are encrypted and processed through trusted third-party payment providers that comply with industry security standards (such as SSL encryption and PCI DSS compliance).
5. Third-Party Services
Mama’s Plate may use trusted third-party services for functions such as email marketing, analytics, or payment processing. These partners only collect, use, and disclose information as necessary to perform their services on our behalf.
Examples include:
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Google Analytics (website analytics)
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Mailchimp or similar tools (email communication)
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PayPal or Stripe (secure payment processing)
6. Your Rights and Choices
You have the right to:
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Access and request a copy of your personal data
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Correct or update your information
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Withdraw consent from marketing communications at any time
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Request deletion of your data, where applicable
To exercise these rights, please contact us via email at privacy@mamasplate.africa.
7. Links to Other Websites
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Mama’s Plate does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately, and we will remove the information.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
